Privacy Policy

What we collect

When you enquire or book a course, we collect your name, phone number, email address, and any details you choose to share in your message — just enough to confirm your session and issue your certificate.

How we use it

Your details are used to manage your booking, contact you about your course, and issue your Statement of Attainment. We don't sell or pass on your information to third parties for marketing purposes.

Certificate records

As a nationally recognised training provider, we're required to keep records of training and assessment outcomes in line with regulatory obligations. These records are kept securely and only accessed as needed to verify or reissue a certificate.

Storage & security

We take reasonable steps to keep your personal information secure and protected from misuse, loss, or unauthorised access.

Your rights

You can ask us at any time what information we hold about you, request a correction, or ask us to update your details. Get in touch using the details below.

Questions about this policy? Contact us on (07) 4053 2249 or admin@cairnsfirstaidtraining.com.au.